Computer Troubleshooting
Operating system issues, login problems, software failures, slow machines, account sync, backups, cleanup, and setup across Mac, Windows, and Linux.
Practical Mac, Windows, Linux, and network help for people and small businesses that need the problem diagnosed, explained, and solved without a scripted support maze.
The offer is simple: find the real issue, explain the tradeoffs, fix what can be fixed, and leave the customer with a cleaner setup than they had before.
Operating system issues, login problems, software failures, slow machines, account sync, backups, cleanup, and setup across Mac, Windows, and Linux.
Router configuration, wireless dead zones, device conflicts, slow speeds, printer/network discovery issues, and cleaner home or small office connectivity.
Workstations, monitors, docks, printers, microphones, cameras, cloud accounts, password managers, and the small details that make daily work smoother.
Lightweight technical help for shops, offices, contractors, and independent professionals who need responsive support without hiring a full-time IT person.
Password hygiene, multi-factor authentication, device updates, backup checks, account recovery planning, and practical steps that reduce avoidable risk.
One-on-one help for people who want to understand their devices, avoid repeat problems, and feel more comfortable with the systems they rely on.
A repeatable process makes the service feel professional from the first text through the final recap.
Capture the device, symptoms, urgency, location, and whether remote support is enough.
Confirm what is failing before buying gear, reinstalling software, or changing settings.
Resolve the issue, explain what changed, and leave notes for future reference.
Send a short recap, invoice cleanly, and ask for a testimonial when the job goes well.
Use hirethor.tech everywhere customers see the business: the website, email, estimates, invoices, and follow-up notes.
Thor Frederickson, independent technical contractor. Mac, Windows, Linux, networks, device setup, home office systems, and practical troubleshooting.